What is Enterprise Content Management?

Enterprise content management (ECM)—it’s a term that’s evolved with technology and the multi-faceted needs of organizations. The driving force, however, has always been constant—to do business better. Whether you work in the healthcare industry or you ship fertilizer to banana plantations, chances are you’ve got content that needs managing. So let’s explore the subject of ECM at its most basic level, so you can start to understand how it … [Read more...]

How Do You Explain Records Management To Regular Employees?

Explaining a concept to an unfamiliar audience requires more than expert knowledge—you need to be able to adapt your message so it’s relatable and thought-provoking. Records management, with its myriad rules and regulations, can sound almost like another language to the untrained ear. But employees who don’t understand the importance of records management are unlikely to follow its rules, leaving the organization at risk and the records manager … [Read more...]

Document Management vs. Records Management: What’s the Difference?

Separately, document management and records management seem straightforward enough, but what happens when you put them side-by-side? While these terms have some overlapping characteristics, there are crucial distinctions that make each practice essential for your organization’s success. Below are definitions of each term, followed by the three key characteristics that distinguish these practices from one another. What is document … [Read more...]

What In The World Is Records Management Exactly?

What counts as a record? According to the International Council of Archives (ICA), a record is any “recorded information produced or received in the initiation, conduct or completion of an institutional or individual activity and that comprises content, context and structure sufficient to provide evidence of the activity.” This council clearly deals more with records than people, so I’ll explain this in language that actually makes sense. While … [Read more...]

How to Diagram Your HR Business Processes

Recruiting and onboarding new employees, evaluating employee performance and processing leave requests are just a few of the functions performed by a typical human resources (HR) department. All of these processes involve documents that need to be accessed and reviewed by multiple people. Automating these traditionally manual processes can increase productivity and cut costs. However, it is vitally important to first diagram your business … [Read more...]

Laserfiche Rio, Avante, and Forms 9.2 Released

Laserfiche is pleased to announce the release of Laserfiche Avante, Laserfiche Rio, and Laserfiche Forms 9.2. This release includes the Laserfiche Server, Workflow, Web Access, Mobile, and Client in English, Arabic, Chinese (Simplified), Chinese (Traditional), French, Italian, Portuguese (Brazilian), and Spanish, and Laserfiche Forms in English, Arabic, French, Portuguese (Brazilian), and Spanish. Laserfiche 9.2 contains numerous new features, as … [Read more...]